Payment Methods

Payment Methods for Shewonz Biocares Private Limited

Effective Date: 23 Dec 2024

Thank you for choosing Shewonz Biocares Private Limited for your premium skincare needs. We understand the importance of a seamless and secure payment experience when shopping online. This page outlines the various payment methods we accept, ensuring you can complete your purchases with ease and confidence.

Whether you’re buying our luxurious skincare products for yourself or as a gift, we offer a variety of payment options to suit your convenience. Below is a detailed overview of the payment methods available on our website, www.shewonzcosmetics.com.

If you have any questions or need assistance with your payment, please don’t hesitate to contact our customer support team.

Customer Support Contact Information

1. Accepted Payment Methods

We accept the following payment methods for all online orders at Shewonz Biocares Private Limited:

a. UPI (Unified Payments Interface)

We offer a quick and secure payment option through UPI, one of the most popular digital payment methods in India. UPI allows you to make instant payments directly from your bank account, ensuring a smooth checkout experience without the need for a credit or debit card.

To pay using UPI, simply follow these steps:

  1. Select UPI as your payment method during checkout.
  2. You will be prompted to enter your UPI ID (e.g., yourname@upi).
  3. Once the UPI ID is entered, an authorization request will be sent to your linked bank account.
  4. Approve the payment request through your UPI app (such as Google Pay, PhonePe, Paytm, or your bank’s UPI app).
  5. After confirmation, your order will be processed, and you will receive an order confirmation email.

UPI is a fast, secure, and easy way to pay for your Shewonz products, allowing you to enjoy our premium skincare offerings without any hassle.

b. Credit Cards

Shewonz accepts all major credit cards for online payments. Whether you have a Visa, MasterCard, or American Express card, you can securely complete your transaction through our website.

To pay with a credit card, follow these steps:

  1. Choose Credit Card as your payment method during checkout.
  2. Enter your credit card number, expiration date, CVV (the 3-digit code on the back of your card), and billing address.
  3. For added security, you may be asked to verify the transaction using your bank’s OTP (One-Time Password) or through 3D Secure authentication.
  4. Once the payment is approved, your order will be processed, and you will receive a confirmation email with the details of your purchase.

Security of Payment: We use secure payment gateways and SSL encryption to ensure that all your credit card details are processed safely. We do not store any of your sensitive payment information, ensuring a secure and trustworthy transaction.

c. Debit Cards

We also accept payments through debit cards issued by major banks in India. Debit card payments are processed securely, allowing you to pay directly from your bank account.

To complete your purchase using a debit card, follow these simple steps:

  1. Select Debit Card as your payment option during checkout.
  2. Enter your debit card number, expiration date, CVV (the 3-digit code), and billing address associated with your debit card.
  3. For added security, you may be required to authenticate the transaction using your bank’s OTP (One-Time Password).
  4. Once your payment is successfully processed, your order will be confirmed, and you will receive a confirmation email.

Debit card payments are an easy and efficient way to make purchases on Shewonz, and we ensure that all transactions are processed securely.

2. Transaction Security

At Shewonz Biocares Private Limited, your security is our priority. We take all necessary precautions to ensure that your payment information is processed securely. Our payment gateway partners are trusted and comply with all security standards, including PCI DSS (Payment Card Industry Data Security Standard), to keep your personal and payment data safe.

  • All online transactions are processed via SSL (Secure Socket Layer) encryption, ensuring that your payment information is transmitted securely.
  • We do not store any sensitive card details such as your credit or debit card number, CVV, or PIN. All payments are processed directly through the secure payment gateways.

If you have any concerns about payment security, feel free to reach out to us at support@shewonzcosmetics.com.

3. Currency

All prices on Shewonz Biocares Private Limited’s website are listed in Indian Rupees (INR) unless otherwise specified. The final transaction amount will be displayed during checkout, including applicable taxes.

4. Order Confirmation and Invoicing

Once your payment has been successfully processed, you will receive an order confirmation email with the details of your purchase. This email will include:

  • Your order number
  • List of items purchased
  • Total amount paid
  • Shipping address
  • Estimated delivery date

Additionally, an invoice will be generated and sent to your email once your order has been processed. This invoice serves as the official proof of purchase and can be used for any return or refund requests, if applicable.

5. Payment Issues and Troubleshooting

In rare cases, you may encounter issues while making a payment. If your payment fails or you face any difficulties during the transaction process, please try the following steps:

  1. Check Your Payment Information: Ensure that the card details (credit/debit) or UPI ID entered are correct and up-to-date.
  2. Ensure Sufficient Funds: Make sure there are sufficient funds or credit available in your account.
  3. Clear Your Browser Cache: Sometimes, a simple browser refresh or clearing the cache can resolve issues with payments.
  4. Try a Different Payment Method: If the issue persists, consider switching to another payment option (e.g., from debit card to UPI or credit card).

If you continue to face payment issues or have any questions about your payment, please don’t hesitate to contact our customer support team:

We are here to assist you and resolve any payment-related concerns you may have.

6. Payment Refunds

If you are eligible for a refund due to a canceled order, product return, or other reasons as outlined in our Refund and Returns Policy, we will process your refund using the original payment method. The time it takes for the refund to appear in your account depends on the payment method used:

  • Credit/Debit Cards: Refunds typically take 7-10 business days to appear on your card statement, depending on your bank’s processing times.
  • UPI: Refunds will be processed to your UPI account and may take up to 7 business days to reflect in your bank account.

Please refer to our Refund and Returns Policy for more details.

7. International Payments

Currently, Shewonz Biocares Private Limited primarily accepts payments from Indian customers. If you are an international customer and wish to make a purchase, we recommend using your international credit card or UPI (if available). Please note that the transaction will be processed in Indian Rupees (INR), and additional international transaction fees or currency conversion charges may apply, depending on your payment provider.

8. Contact Us for Payment Assistance

If you have any questions regarding our accepted payment methods or need assistance with a payment issue, our customer support team is available to help you:

We are committed to providing you with a smooth and hassle-free shopping experience, and we’re always here to assist you with any payment-related concerns.

Thank you for choosing Shewonz Biocares Private Limited for your skincare needs. We appreciate your trust in our premium skincare products and look forward to serving you again. Happy shopping!